Lazy SA Woodcrafts Custom Woodworking Logo: outline of a saw with initals.

Privacy Policy

  • Collection of Personal Information: Lazy SA Woodcrafts collects personal information such as names, phone numbers, and email addresses through website forms for the purpose of communication and order processing. Additionally, payment information is securely collected through WooCommerce during the checkout process.

 

  • Payment Processing and Shipping: For payment processing, Lazy SA Woodcrafts utilizes WooCommerce integrations with third-party services such as Stripe or PayPal. Shipping information is shared with mailing services to facilitate order fulfillment and shipment tracking (WooCommerce Marketplace Privacy).

 

  • Storage of Customer Information: Customer information is securely stored within a local/protected spreadsheet.

 

  • Google Analytics: Lazy SA Woodcrafts utilizes Google Analytics to collect user information, including the number of users, session statistics, approximate geolocation, and browser/device information. For a full list of information collected, refer to Google Analytics documentation.

 

  • Refund and Return Policy: Lazy SA Woodcrafts does not offer refunds unless products are damaged during shipping. Damaged products must be reported within 14 days for a refund or replacement. Customers may be responsible for return shipping costs. For other concerns, refunds or remedies are decided on a case-by-case basis.

 

  • Product Variations: All products are made from natural materials with inherent variations. Lazy SA Woodcrafts cannot refund items based on natural variations but strives to capture distinct variations in product photography.

 

  • Custom Products and Shipping: Shipping for large custom products, such as furniture, will have shipping/freight calculated specifically for each product.

 

  • Marketing: As of 2023, Lazy SA Woodcrafts does not engage in email or text marketing. Email addresses may be used for future communication.